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Webinar on Consumer Protection Act,2019

A webinar on Consumer Protection Law 2019 was held on March 13th 2021, in collaboration with Suveeksha Eduskills & the Law Faculty of Manav Rachna University. The distinguished guests who graced the occasion were Honourable Justice RK Agarwal, President National Consumer Disputes Redressal Commission ( NCDRC) & Joy Basu, Senior Advocate Supreme Court of India, in conversation with Shashank Garg, Partner, Advani & Co, New Delhi.

The session delved into the salient features of the amended Consumer Protection Act 2019, how it helps and empowers the consumer, makes them aware about their rights by recognising online transactions as well as provides the ability to institute complaints from place of residence or work.

The areas of discussion went into great detail on Unfair contract, Product liability, Territorial jurisdiction, Pecuniary jurisdiction, False and misleading advertisements, Mediation/settlement, the role of Central Consumer Protection Authority (CCPA), Second appeal and review.